Shipping policy

 

 

Shipping Policy

We aim to deliver your orders in a safe, timely, and reliable way. Please read our shipping policy carefully:

1. Shipping Areas

We currently deliver to:

  • All major cities within Pakistan

2. Shipping Charges

  • Standard Delivery: Free

  • Cash on Delivery (COD): Available

  • Free Shipping: On each order

Final shipping charges will be shown at checkout based on your area and order value.

3. Delivery Time

  • Same city / nearby areas: Usually 2–3 working days

  • Rest of Pakistan: Usually 3–5 working days

Working days means Monday–Saturday (public holidays not included).

4. Order Processing

  • Your order is processed within 2 hours / 1–2 working days after order confirmation.

  • During sales or special events, processing time may be slightly longer.

5. Order Tracking

Once your order is shipped, we will share:

  • Tracking details via SMS / WhatsApp / Email

  • Courier company name + tracking number
    So you can easily track your parcel.

6. Incorrect or Incomplete Address

If the customer provides an incorrect or incomplete address:

  • Delivery may be delayed, or

  • If the parcel is returned to us, additional shipping charges may apply to reship the order.

Please make sure to enter your full name, complete address, and active mobile number at checkout.

7. Condition on Delivery

When receiving your parcel, please:

  • Check the outer packaging. If it is badly damaged,

    • Take clear photos/videos in front of the courier,

    • Contact our customer support immediately.

8. International Shipping (if you offer it)

  • Customs duties/taxes (if any) are the customer’s responsibility.

  • Each country has different rules, so any extra charges are beyond our control.

9. Changes to This Policy

We reserve the right to update or change this shipping policy at any time.
Please refer to the latest version available on our website for updated information.